Routing
Seller will make carrier selection based on current rates, reliability, and transit schedules. Should the Purchaser request alternate transportation, he thereby assumes all liability for delays and related charges resulting from that carrier selection.

Delays
Seller is not responsible for delays in making delivery or any failure to make delivery due to causes beyond its control including but not limited to acts or regulations of any governmental authority, acts of God, public disorders, fire work stoppage or slowdown, accident, flood, war and national emergency.

Transfer of Title
Title to products shall pass to Purchaser upon Seller's delivery of said products to a carrier at SHIPPING POINT. Such carrier shall be deemed to be acting for Purchaser and the merchandise will be thereafter at Purchaser's risk.

Claims for Loss or Damage in Transit
Purchaser is responsible for inspection of merchandise on receipt from carrier. Loss or damage in transit should be noted on the freight bill and a claim filed by Purchaser against the carrier. Should the Purchaser find concealed loss or damage, he should immediately contact the carrier and initiate a claim procedure. Loss or damage of product does not alleviate Purchaser of payment terms obligation.

Returns of Merchandise
Purchasers wishing to return goods should contact Seller and request a Return Authorization. Only goods specified on this Return Authorization may be returned for a full refund or credit towards any other merchandise, less shipping cost.  Returned goods must be accompanied by a copy of the original invoice and the Return Authorization number. Unauthorized returns will be returned to Purchaser at his expense. Merchandise received after 10 days from date of invoice will be charged a 20% restocking charge. Merchandise is non-returnable after 30 days from date of invoice.  Opened, used or damaged merchandise is not returnable. "Special Order" items are non-returnable. Once manufacturer of "Special Order" goods has proceeded to a point that they cannot be halted by Seller, they are not cancelable by Purchaser.

Minimum Charge
Minimum order of $25.00 for merchandise exclusive of shipping and handling.

Freight Charge
Purchaser is responsible for all postage, shipping and handling, or freight charges.

Taxes
Purchaser agrees to pay or reimburse Seller for any sales, excise, or other tax levied by any governmental agency, state, or local tariff which is assessed against his purchase of goods or merchandise.

Credit Terms
Our open credit terms are NET 30 DAYS. Unpaid accounts more than 30 days overdue will be placed on a STOP SHIPMENT status until the outstanding balance is paid in full.  Unpaid accounts more than 60 days overdue will remain on STOP SHIPMENT status until all outstanding balances are paid, at which time the account will be placed on COD or credit card status until good credit can be re-established. A $25.00 service charge will be assessed on all returned checks. First time COD orders over $500.00 require a cashier's check.

Cost of Enforcement
If for any reason it becomes necessary for Seller to initiate any legal proceedings against Purchaser for the purchase price of goods sold hereunder, Seller shall be entitled to recover all costs incurred in connection with such proceedings, including but not limited to reasonable attorneys' fees and court costs.

Limited Warranty
Contact Chinese Tea Culture Canada Inc. for warranty on individual products, info@c-tea-ca.com.

Limitation of Liability
In no event shall Seller be liable for consequential, incidental, reliance, or special damages including, without limitation, loss of profits or business, injury to any person, damage to any item other than such goods or the equipment sold hereunder, or any other items or goods or equipment sold hereunder, or installation, adjustment, or other expenses that Buyer may incur. This Limited Warranty shall extend only to the Buyer and may not be sold, assigned, conveyed, or otherwise transferred, in whole or in part, by operation of law or otherwise, to any other person, firm, corporation or entity, without Seller's prior written consent.

Governing Law
This order and terms expressed shall be construed in accordance with the laws of the Province of Ontario, Canada.